ML88 Terms and Conditions – Platform Guidelines

01 Acceptance of Terms

Welcome to ML88, an online entertainment platform operating under the domain ml88.si. These Terms and Conditions ("Terms") constitute a binding agreement between you ("Player" or "Member") and ML88 ("Platform", "we", "us") regarding the use of all services, games and features provided by ML88.

By registering an account, accessing the platform, making a deposit or using any ML88 service, you acknowledge that you have read, understood and agreed to be bound by all terms contained in this document, including our Privacy Policy and Responsible Gaming Policy, which are considered part of these Terms.

02 Member Eligibility

To be eligible to use ML88 services, you must meet all of the following requirements at all times:

• Aged 18 years and above or have reached the legal age of majority as stipulated by the laws of your jurisdiction, whichever is higher.
• Have full legal capacity to enter into a legally binding agreement.
• Not be located in a territory where the use of platforms such as ML88 is prohibited by local law.
• Not be enrolled in any active self-exclusion or gaming limit program.
• Register in a personal capacity, not as a representative or agent of any third party.

03 Account Registration

Each player is permitted to hold one account only at ml88. Multiple account registrations by the same individual are strictly prohibited, regardless of the name, email address, phone number, or payment method used.

During registration, you are required to provide accurate, complete, and up-to-date information. The information you provide will be used for identity verification, payment processing, and account-related communications. You are responsible for keeping your account information current at all times.

• Your full name must match your official identity document.
• A single phone number can only be linked to one ML88 account.
• Your account password is entirely your responsibility — do not share it with anyone.
• ML88 will not be held liable for any losses resulting from unauthorized access caused by your own negligence in maintaining account security.
• Any suspicious activity must be reported to our support team immediately.

04 Deposits and Withdrawals

ML88 supports a variety of Malaysian local payment methods including FPX, Touch 'n Go eWallet, DuitNow, GrabPay, and direct bank transfer. All financial transactions are subject to the following terms:

Deposit:

• The minimum deposit is as stated on our Deposit page.
• All deposits must be made using a payment method registered under the name of your own ML88 account.
• ML88 does not accept deposits from third parties, credit cards, or unverifiable sources.
• Deposits are usually credited to your account within minutes. If a delay exceeds 30 minutes, please contact our support team.

Withdrawal:

• Withdrawal requests are processed within an average of 5 minutes for fully verified accounts.
• Withdrawals may only be made to the same payment method or bank account registered under your name.
• ML88 reserves the right to request additional KYC documents before processing withdrawals that exceed certain limits.
• Withdrawals submitted during a security audit or account review may take longer to process.

05 Bonuses and Promotions

ML88 offers a variety of bonuses and promotions to our members from time to time. All bonuses are subject to specific terms and conditions stated in each offer. The general conditions applicable to all ML88 bonuses are as follows:

• Each bonus has rollover requirements (wagering requirements) that must be met before any withdrawal is permitted.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• ML88 reserves the right to void bonuses if a player is found to be exploiting the bonus system or breaching any terms herein.
• Bonuses are non-transferable to other players and cannot be directly exchanged for cash.
• The bonus validity period is as stated in the terms of the respective offer. Expired bonuses will not be reinstated.
• ML88 reserves the right to modify, suspend or cancel any promotion at any time without prior notice.

06 Player Conduct

ML88 expects all members to act honestly, responsibly and with respect for the platform and fellow players. The following activities are strictly prohibited and may result in immediate account closure:

• Fraud, identity impersonation, or use of another person's personal information without consent.
• Using automated software, bots, scripts, or any technical method to exploit ML88 games or systems.
• Collusion between players to manipulate game outcomes, particularly in Live Casino games or poker.
• Money laundering or using the platform for any unlawful financial activity.
• Attempting to access another player's account or hack ML88 systems.
• Abusing the bonus system through intentional hedge betting to drain rollover requirements without genuine risk.
• Any behavior that disrupts, threatens, or harasses other players or ML88 staff.

07 Account Closure and Suspension

ML88 reserves the right to suspend or close a player's account without prior notice in the following situations:

• Violation of any section of these Terms and Conditions.
• Failure to submit the requested identity verification documents within the stipulated timeframe.
• Activity that is suspicious or inconsistent with ML88's responsible gaming policy.
• Instructions from regulatory authorities or law enforcement agencies.
• Players who have voluntarily enrolled in a self-exclusion program.

If your account is closed for reasons unrelated to a violation, any valid balance will be returned to you via your registered payment method, subject to necessary verification. Members may also voluntarily close their account at any time by contacting the ML88 support team.

08 Liability Limit

To the extent permitted by applicable law, ML88 shall not be liable for any losses, damages, or claims arising from:

• Service disruptions caused by technical issues, system maintenance or circumstances beyond our control, such as internet outages.
• Disputed game results where system logs confirm the original outcome.
• Financial losses arising from use of the platform in breach of these Terms.
• Unauthorised access to your account resulting from negligence in safeguarding your login credentials.

09 Intellectual Property

All content on the ML88 platform — including but not limited to logos, designs, game software, graphics, text, and user interfaces — is the exclusive intellectual property of ML88 or our licensors. You are not permitted to:

• Copying, reproducing, distributing, or creating derivative works from any ML88 content without written permission.
• Using the ML88 brand name, logo, or trademarks for commercial purposes without official approval.
• Reverse engineering or decompiling any software or systems used by ML88.

10 Privacy Policy and Data Protection

ML88 takes the personal data protection of all our members seriously. All information you provide to us is processed in accordance with the ML88 Privacy Policy, which forms part of these Terms. In summary:

• Your personal data is collected solely for account verification, payment processing and regulatory compliance purposes.
• We will not sell or share your personal data with third parties for marketing purposes without your consent.
• All data is stored on servers protected with 256-bit SSL encryption.
• You have the right to request access, correction or deletion of your personal data by contacting our team.

For more information, please refer to Privacy Policy our full terms.

11 Responsible Gaming

ML88 is committed to responsible gaming. We provide a set of control tools accessible directly from your account to help you play within comfortable limits:

• Deposit Limit — Set daily, weekly, or monthly limits to control how much you deposit into your account.
• Loss Limit — Limit the amount you can lose within a set period to prevent overspending.
• Self-Break — Temporarily suspend your account for anywhere from 24 hours to several months, as needed.
• Self-Exclusion — Permanently close your account if you feel gambling has become a problem.

If you are concerned about your own gaming habits or those of someone you know, we encourage you to visit the Responsible Gaming for help resources and support.

12 Contact Us

If you have any enquiries, concerns or complaints regarding these Terms and Conditions, the ML88 support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via the live chat located at the bottom corner of our platform, or through our official email. Our Malay-speaking support team will respond to your enquiry as promptly as possible.

These Terms and Conditions are governed by applicable law, and any dispute that cannot be resolved through negotiation will be referred to a competent dispute resolution body. The latest version of this document is always available on this page and supersedes all prior versions.