ML88 Privacy Policy – Player Personal Data Protection

01 Introduction

ML88, operating under the domain ml88.si, we take our responsibility to protect the privacy of every individual using our platform seriously. This Privacy Policy ("Policy") explains in detail how we collect, process, store and protect your personal data when you use any service, website or application offered by ML88.

When you register an ML88 account, make a deposit, play games or contact our support team, you are entrusting us with some of your personal information. We value this trust and are committed to handling your data with full integrity, transparency and accountability.

02 Personal Data We Collect

ML88 only collects data that is necessary for the purposes clearly stated in this policy. The following are the types of data we may collect from you:

03 How We Use Your Data

Personal data collected by ML88 is used solely for legitimate and transparent purposes. Here is how we use your information:

• Account Verification and Registration — We use your identity information to verify that you meet the age and eligibility requirements as an ml88 player, and to ensure each player has only one active account.
• Financial Transaction Processing — Your financial data is used to securely and accurately process deposits, withdrawals and bonus payments via Malaysia's local payment methods.
• Account Security and Fraud Detection — Technical data such as IP addresses and device information is used to detect suspicious login attempts, fraudulent activity and other security threats.
• Regulatory Compliance — We are legally required to retain certain records for audit purposes, financial reporting and cooperation with relevant authorities.
• Service Communications — We use your contact information to send important account notices, security updates and relevant service information.
• Marketing (With Consent) — With your consent, we may send you promotional information, bonus offers and ml88 platform updates via email or SMS.
• Responsible Gaming — Your gameplay activity data helps us identify patterns that may indicate a gambling problem, allowing us to offer appropriate assistance at the right time.

04 Third-Party Data Sharing

ML88 does not sell or rent your personal data. However, in certain limited and controlled situations, we may share your information with the following parties:

• Payment Service Providers — Our payment processors and partner banks require the necessary information to complete your deposit and withdrawal transactions.
• Game Providers — Game software providers may receive the minimum game data required to ensure a smooth and fair gaming experience.
• Regulatory Authorities — We share data when required by law, court order or official investigation by a competent authority.
• Technical Service Providers — Companies providing our cloud computing, security analytics and IT infrastructure services operate under strict confidentiality agreements.

05 Data Security and Encryption

ML88 continuously invests in state-of-the-art security infrastructure to ensure your personal data remains protected at all times. Our security measures include:

• Data in transit is encrypted using TLS 1.3 protocol and 256-bit SSL encryption for all communications between you and our platform.
• Encryption of stored data — all sensitive information such as passwords and financial data is stored in encrypted form within our databases.
• Strict access controls — only authorised ML88 staff with a legitimate business need may access player personal data.
• 24/7 security monitoring — our systems actively detect any unauthorised access attempts or suspicious unusual activity.
• Regular penetration testing — we conduct periodic security audits and vulnerability assessments carried out by independent security experts.
• Two-factor authentication (2FA) is available for all ML88 accounts as an additional security layer that you can enable at any time.

06 Cookies and Tracking Technologies

ML88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Necessary Cookies — These cookies are required for core platform functions, such as maintaining your login session and securing transactions. They cannot be disabled.
• Performance Cookies — We use analytics cookies to understand how players use our platform, which pages are most popular and where players may encounter difficulties, so we can continue to improve.
• Functional Cookies — These cookies remember your preferences such as language, display settings and game preferences to deliver a more personalised experience.
• Security Cookies — Used to detect fraudulent activity, suspicious login attempts and other security threats.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the ML88 platform.

07 Your Rights as a Player

Under applicable data protection laws, you have the following rights regarding your personal data held by ML88:

08 Data Retention Period

ML88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. Our general data retention guidelines are as follows:

• Active Account Data — Retained for as long as your account is active and for a minimum of five (5) years after account closure for regulatory compliance purposes.
• Financial Transaction Records — Retained for seven (7) years in accordance with financial reporting and anti-money laundering legal requirements.
• Security Log — Technical log data is retained for 90 days for security investigation and fraud detection purposes.
• Support Communications — Support chat records and emails are retained for three (3) years for dispute resolution reference.

Once the relevant retention period has expired, your data will be securely deleted or fully anonymised from our systems.

09 Children's Data Protection

ML88 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect personal data from minors. If you become aware that someone under 18 has registered an account with ML88, please contact us immediately.

10 Changes to This Privacy Policy

ML88 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. When we make significant changes, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the ML88 homepage for at least 30 days following the change.
• Sending a notification to your registered email address if the changes materially affect your privacy rights.

Continued use of the ML88 platform after any policy changes take effect will be considered acceptance of the updated terms. We encourage you to review this page periodically.

11 Contact Us About Privacy

If you have any questions, concerns or complaints about how ML88 handles your personal data, our Data Protection Officer (DPO) team is ready to assist. You can reach us through the following channels:

This Privacy Policy governs all services provided by ML88 under the ml88.si domain. The latest version of this document is always available on this page and supersedes all previous versions. In the event of any conflict between a translated version and the original Malay version, the Malay version shall prevail.